Privacy Policy

Last updated: 12 October 2026.

Identity and role of the data controller

vistacelebvo acts as the data controller for the personal data processed through this website. We are responsible for determining the purposes and means of processing your personal data in accordance with UK GDPR and the Data Protection Act 2018.

Scope of the notice and the people it covers

This privacy policy applies to all visitors to our website, including prospective clients, media professionals, and anyone who interacts with our services related to professional video operations, live signal management, content distribution, camera work, and high-quality feeds for news and broadcasting. It covers data collected directly from you and through automated means during your use of the site.

Categories of personal data and the sources from which they are obtained

We collect identification details such as your name and job title, contact information including email addresses, technical data like IP addresses and browser types, usage data from interactions with our media feed services, and any information you provide through the contact form. Data is obtained directly from you when you submit forms or enquiries, and indirectly through cookies and analytics tools that track site usage.

Purpose-by-purpose explanation of processing and the legal basis for each purpose

We process your data to respond to enquiries about our video and broadcasting services under the legal basis of legitimate interests or contract performance. For service improvement and analytics, we rely on legitimate interests. Marketing communications require your consent. Compliance with legal obligations forms the basis for any disclosures required by law.

Whether providing data is required and the consequences of not providing it

Providing personal data through our contact form is voluntary but necessary to receive responses regarding our media feed services. Failure to provide required details may prevent us from processing your enquiry or delivering tailored information about live signal management and content distribution.

Cookies and similar technologies

We use cookies and similar technologies to enhance site functionality, analyse traffic, and support our broadcasting-related content. For full details on how we use these technologies and your choices, please refer to our separate Cookie Policy, which is accessible via the site-wide cookie banner.

Processors, service-provider categories, recipients, and disclosures required by law

We share data with service providers such as hosting companies, analytics platforms, and email delivery services that assist in operating our professional media hub. These processors are bound by contracts ensuring data protection. We may disclose data to authorities when required by UK law or to protect our legal rights.

International transfers and the safeguards used when they apply

Some of our service providers may be located outside the UK. In such cases, we ensure appropriate safeguards such as standard contractual clauses approved by the UK authorities are in place to protect your personal data during international transfers.

Specific retention periods or defensible criteria for deciding them

We retain enquiry data for up to two years after the last interaction to handle follow-ups related to our video operations services. Technical logs are kept for twelve months for security analysis. Retention periods are determined by legal requirements, business needs, and the nature of the data collected.

Security and data-minimisation practices

We implement appropriate technical and organisational measures, including encryption and access controls, to protect your data. We minimise the collection of personal data to only what is necessary for the purposes outlined, without making absolute guarantees against all possible breaches.

All applicable data-subject rights and a practical method for exercising them

You have the right to access, rectify, erase, restrict processing, and request data portability. To exercise these rights, contact us using the details on our Contacts page or via [email protected]. We will respond within one month as required under UK GDPR.

The right to withdraw consent and object to direct marketing or profiling

Where processing is based on consent, you may withdraw it at any time by contacting [email protected]. You can also object to direct marketing or any profiling activities related to our broadcasting services at no cost.

The right to complain to the competent supervisory authority

If you are unsatisfied with our handling of your data, you have the right to lodge a complaint with the Information Commissioner's Office, the UK supervisory authority, via their website or by post to their office in Wilmslow.

Children or age restrictions

Our services are intended for professional users in the media and broadcasting industry and are not directed at children under 18. We do not knowingly collect personal data from minors.

Automated decision-making and profiling

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects on individuals in relation to our media feed operations.

Policy changes and the effective or last-updated date

We may update this policy to reflect changes in our practices or legal requirements. The last updated date is shown at the top of this page. Continued use of the site after updates constitutes acceptance of the revised policy.